Ask your graphic designer to provide you with a ready to print.
- 8.5 x 11 inches (You must upload a 1 page 8.5 x 11 inch pdf with 1/4 inch bleed or an 8.75 x 11.25 inch document, without crop lines...)
If you are using Sutton Designer, at the end of your visual:
IMPORTANT to check the option:
1- Add crop marks
2 - Include bleed
3 - Select PDF format for printing