Our offices are open every day of the week from 8:00 to 20:00.
Our team is available to answer your questions:
Via our chat messenger
Via telephone: (see footer)
Via email: (see footer)
Your order will be shipped through Canada Post’s Xpresspost service 7 business days after payment has been processed. You will receive an e-mail confirmation when the order has been shipped.
We accept payments by Visa, Mastercard and American Express.
Your order can not be canceled once payment has been processed. The system allows you to validate your order before finalizing the purchase, please verify all details attentively.
No, the only way to order Sutton products is through the authorized site. However, if you need assistance, our offices are open every day of the week from 8:00 to 20:00.
Our team is available to answer your questions:
Via our chat messenger
Via telephone: (see footer)
Via email: (see footer)
While it is possible to make a personalized brochure that is uniquely designed for you, graphic design charges will be applicable and these can vary depending on the complexity of the final product.
Our offices are open every day of the week from 8:00 to 20:00.
Our team is available to answer your questions:
Via our chat messenger
Via telephone: (see footer)
Via email: (see footer)
For an optimal result, your pictures need to be high resolution. We recommend a minimum length of 650 pixels by a height of 450 pixels.
If a photographer is responsible for the production of your pictures, please ask that they provide you with the originals or high-resolution copies. If you are taking the pictures of the property for sale yourself, a camera with a minimum of 3 megapixels should be used.
The brochure templates were developed with a finite amount of space allotted for the addenda. The system automatically reduces the size of the font for the inputted text so that it fits in the space available.
We offer occasional discounts during the year. The decision to offer these discounts is usually taken at the last minute. Our customer support staff is made aware of these promotions at the same time as you receive the details.
You have placed an order before a promotion and you want to benefit from the discount ? Here is our policy regarding promotions:
A credit on future orders will be granted for every order completed 12 hours before the announcement of a promotion. For example:
We announce a promotion granting a 27% discount on November 27th at 1:00 AM.
You have a placed a 100$ order (before taxes and shipping) on November 26th at 1:00 PM: a 27$ discount on future orders will be granted if you contact our customer support staff.
You have placed an order on November 26th at 9:00 AM: no discount will be granted.
The discount will be given via a promo code. This code will expire 30 days after its creation.
Please refer to the price list on the home page.